We would like to hear from you

We strive to provide quality services to each individual guest at a personalised level.

Your feedback means the world to us as it helps us measure our successfulness and improve our services to serve you even better on your next stay.

Please see below for what past guests have said about Mercure Lake Macquarie Raffertys Resort.
If you would like to add your own review, please use the form at the bottom of the page.

Anne Gould (Mother of the Bride)  Commented on - 21-Oct-2011 03:18 PM    

We want to thank you for being such a big part of making John & Sally's wedding day so very special. After the disappointment of not being able to arrive by boat (due to weather) we settled into enjoying the beautiful surrounds and setting that Rafferty's
offers. Your staff were wonderful and the meal absolutely delicious. Extra thanks for catering for our guests with special dietary requirements. The first thought that came to my mind the next morning was that we had failed to recognize you, your staff and
the catering team. Very sorry for our unintentional rudeness. Would you please pass on our congratulations and heart-felt thanks to all involved. We will certainly be recommending your beautiful venue to all. Thanks again.

Curtis & Rebecca  Commented on - 12-Oct-2011 11:25 AM    

We just wanted to say thank you for all your help organising our wedding on 26th of August 2011. The day went perfectly thanks to you and your staff. The organisation, food & service were all excellent! We received many comments on how beautiful the venue
was and how yummy the food tasted. Thank you for all your hard work, it definitely made it a very relaxing and special day!

Karen & Arthur Smith  Commented on - 09-Dec-2010 04:08 PM    

Arthur and I would like to take this opportunity to say a big thank you for all your help with organising our wedding on the 1st May 2010. Everything was perfect, even the weather behaved itself.

All the details we organised turned out so well and all the staff involved from Rafferty's were very friendly and so professional. All of our guests were very impressed and so happy with the wonderful environment at the Resort. Many of them did not even know that Rafferty's existed or did not know where it was located so it was a surprise for many.
Thank you once again for all your help and look forward to having more events at Rafferty's.

Kate & Chris Bannister  Commented on - 09-Dec-2010 04:06 PM    

Just a quick e-mail to thank you so much for all the work you put in for our wedding, it was the most amazing day, everything went off without a hitch. The food was amazing, and the service on the night was second to none. All of our guests had a fantastic night and thoroughly enjoyed their stay at the resort.

Chris and I would like to extend our warmest thanks to you and all the staff Rafferty’s Resort. We look forward to coming to stay again.

Suzie Darling and Paul Carruthers  Commented on - 09-Dec-2010 04:04 PM    

Thank you all so much for all your help and hard work before, during and after our wedding on Friday 6/11/09. You all responded in a very professional but friendly manner to fulfill our needs. The service was impeccable and the food was fabulous. We couldn’t of wanted for anything else. A lot of people gave positive feedback to us on the service, the venue, accommodation, food and wine.

Val and Peter Scotchmer (Mother & Father of the Bride)  Commented on - 09-Dec-2010 04:02 PM    

HUGE thanks to all involved in our daughter's wedding on 30th October 09 – from the organising side right through to the brilliant, warm and friendly staff who worked so hard on the evening – you helped make this a truly special occasion and everthing went without a blip! Thank you!!

Carly Wilson  Commented on - 09-Dec-2010 03:53 PM    

Just writing to say a big thank you for helping with my wedding day. It all came together perfectly on the day with no problems at all from your end. I have had many positive comments from my guests in regards to the food, wine, yourself as well as your food and beverage manager (Richard). We had so much fun and really couldn’t say a negative word about it other then it went so fast!

Richard was a big help the day before with set up, my fussy napkin fold, changing table numbers and entertaining guests that arrived early. I’m very grateful for that.
You all had big smiles, were happy to help and I didn’t at all feel like a burden to anyone. So a big thanks again for everything.

Bruce and Michelle Gibson  Commented on - 09-Dec-2010 03:51 PM    

Thank you for assisting us in the planning of our wedding vow renewals on Saturday 12th September. The day was perfect and the location superb. All our guests loved their meal.

Tony and Angie Blazek (Mother & Father of the Bride)  Commented on - 09-Dec-2010 03:46 PM    

We would sincerely like to thank all of you for all your effort in making our daugher's wedding such a great success. The day went smoothly like a dream and the staff, food and accommodation absolutely fantastic. We would recommend Raffertys to anyone wanting a beautiful wedding.